Refund Policy

English

We want you to love what you order. If something isn't right, you may return it within 14 days of delivery.

• Returns are free of charge, however the customer covers round-trip shipping fees only.
• Items must be unworn, unwashed, with original tags attached.
• Custom-designed items are non-refundable unless defective.
• Refunds are issued to the original payment method within 7 business days after we receive the item.
• To start a return, WhatsApp us at +20 121 178 8869 or email DuckStore.eg@gmail.com.

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