Privacy Policy
Last updated: July 2026
1. Information We Collect
When you place an order or create an account, we collect your name, email, phone number, shipping address, and order history. We also collect anonymous browsing data through analytics (Meta Pixel, Google Analytics).
2. How We Use It
- Process and deliver your orders.
- Send order confirmations, shipping updates, and support replies.
- Improve our products and website experience.
- Send marketing emails only if you opt in — you can unsubscribe anytime.
3. Sharing
We share data only with trusted service providers who help us operate: payment processors (Paymob), shipping companies, and hosting/email providers. We never sell your data.
4. Cookies
We use cookies for cart persistence, login sessions, and analytics. You can disable cookies in your browser, but some site features may not work correctly.
5. Data Security
Data is stored on encrypted infrastructure with row-level access control. Payments are processed through PCI-DSS compliant providers — we never store your card details on our servers.
6. Your Rights
You may request a copy of your data, correct inaccuracies, or ask us to delete your account at any time by contacting DuckStore.eg@gmail.com.
7. Contact
Questions? WhatsApp +20 121 178 8869 or email DuckStore.eg@gmail.com.